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Welcome to our website. Please take the time to specifically read these terms and conditions along with our privacy policy which govern your use and participation our website. By accessing and using our website you accept these terms and conditions in full. Upon placing an order, you signify that you have read these terms and conditions and agree to be bound by them and comply with them in full. If for any reason you do not agree to be bound by these terms and conditions, you must not use our website and can contact us for more information. VAPOUR LABS reserves the right to amend these terms and conditions at any time without prior notification to customers.


You represent that you are an adult of the age of 18 years or older and are agreeing to and accepting these terms and conditions. Otherwise, you are prohibited from accessing and using this website and any of its functions, products or services.


VAPOUR LABS is committed to protecting your privacy. Please visit our Privacy Policy to fully comprehend how our business gathers, discloses, uses and manages your personal data.


Unless it is otherwise noted or stated, we and/or our licensors own and operate the property rights of this website and all it's the material therein. All rights are reserved. Pages from this website can be viewed and printed for personal use only. The following restrictions are set out within our Terms and Conditions:

You must not:

    1. Re-publish content material in any form from this website

    2. Sell, rent or sub-license material from this website

    3. Copy, duplicate, reproduce or exploit material from our website for any commercial purposes

    4. Edit or modify any material from this website

    5. Re-distribute any material from this website


When using and accessing our website any intentions to cause damage, deny or prohibit accessibility to the website in any way that is unlawful, illegal or any instance of fraudulent or harmful behaviour is prohibited. Using and accessing our website in order to copy, store, host, transmit, send, use, publish or distribute material that could be considered damaging to computer software is prohibited in all forms. Without prior written consent you may not conduct or perform any systematic or automated data collections in relation to our website. Unsolicited transmission of commercial communications is prohibited. Without prior written consent, any sharing of marketing of our website for any purpose is prohibited.


It is your sole responsibility to ensure that your User ID and password to for your VAPOUR LABS account is are kept confidential. You agree and are bound to all terms and conditions by any activity that is performed under your VAPOUR LABS account. It is within VAPOUR LABS’ discretion to reserve the right to refuse service, terminate your account and cancel any orders at any time without notice or explanation.


The material, images, sounds, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish it for existing or future commercial purposes. The communications and material you submit to our website will be handled in a non- confidential and non-proprietary manner unless previously stated and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights. You must not submit any illegal or unlawful content and must not infringe on any third party's legal rights.


All items sold on the VAPOUR LABS website are made specifically to order and therefore are not covered by a refund policy. If for any reason you are unsatisfied with your items, you MUST report your request to info@vapourlabs.co.uk within this 7 working day period. Request made after this time will be denied.


VAPOUR LABS cannot warrant or guarantee the complete accuracy of all or any information published on this website, that the website will remain available at all times or that content is kept up to standards and date. To the absolute maximum under applicable law VAPOUR LABS excludes all representations, warranties and conditions that relate to this website and the use of our site. This includes, without limitation, any warranties implied by law of satisfactory quality.


You hereby indemnify our website and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.


If you breach our terms and conditions in any way, we have the right to undergo or take action as deemed appropriate and at any time may deny you access to our website by necessary means and/or bring court proceedings and legal action against you. Our terms and conditions are for the benefit of both parties but are not intended to benefit third party associations or be enforceable by any third party. Our relation to these terms and conditions is not subject to the consent of any third party. VAPOUR LABS may suspend or terminate this Agreement or a member's account at any time and immediately if we believe there has been fraudulent activity has been used on our website.


VAPOUR LABS has the right to change, modify or revise our website at any time without prior notification. By using our site, you agree to be bound by any changes, modifications and revisions.


You hereby take full responsibility for the use of your VAPOUR LABS product. E liquids contain nicotine, propylene glycol, water, flavouring, and other safe flavouring ingredients. Propylene glycol is a water based natural compound found in many health products, foods and medicines. You should consult a doctor before using VAPOUR LABS e liquids if you have concerns in using e liquid in general.  Each bottle of E Liquid contains nicotine, with the zero nicotine e liquid being an exception. The effects of nicotine are stimulation, a feeling of relaxation, calmness, and alertness. These effects can last from minutes to hours, and nicotine is considered habit forming and addictive. The carcinogenic properties of nicotine in a standalone form, separated from tobacco smoke, have not been evaluated by the International Agency for Research on Cancer/IARC.  All VAPOUR LABS products should be kept out of the reach of children and animals. VAPOUR LABS is not responsible for any harm, loss, or allergic reaction that may be caused by your use of the product. Any VAPOUR LABS product purchased from Vapourlabs.co.uk or via an authorised re-seller of VAPOUR LABS products are for individual use only. VAPOUR LABS does not authorise re-selling of VAPOUR LABS products in any other store or website without prior express consent under contract. Individuals who are found to be re-selling VAPOUR LABS products without the aforementioned written consent may have legal proceedings brought against them. Any VAPOUR LABS product purchased from VAPOUR LABS.co.uk or via an authorised re-seller of VAPOUR LABS products are for individual use only. VAPOUR LABS does not authorise the re-sale of VAPOUR LABS products in any other store or website without prior express consent under contract. Individuals who are found to be re-selling VAPOUR LABS products without the aforementioned consent may have legal proceedings brought against them.


Orders that are shipping to a United Kingdom address will be delivered via DHL/Interlink or via Pallet for larger orders. 

VAPOUR LABS will not accept responsibility of parcels signed for fraudulently by neighbours, family members or fellow tenants.  It is the customer’s responsibility to ensure they request their orders to be sent to safe secure locations.  

Orders shipping to an address outside of the United Kingdom are delivered via DHL or similar quality courier.


If you place an order on VAPOUR LABS.co.uk and decide you want to cancel or change the address, you must notify us at VAPOUR LABS Support within 3 hours of placing the order where we will endeavour to resolve the issue. However, due to the nature of our shipping processes cancellations and address changes cannot always be guaranteed.

In the event that it is not possible to alter the order before it has been processed, please notify VAPOUR LABS Support where arrangements can be made to recover the order and a suitable resolution found.

All packages shipped outside of the United Kingdom may incur extra duty charges. VAPOUR LABS is not responsible for any sales taxes, customs duties or other taxes charged by your customs department. To avoid any unexpected charges and rejections, please contact the customs organization in your home country regarding these policies.  VAPOUR LABS will not be held responsible for a rejected and/or destroyed parcel on these grounds as it is the customer’s responsibility to ensure they are in compliance of such policies and conditions.


VAPOUR LABS shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, severe weather conditions, governmental reforms, law changes and power failure, and VAPOUR LABS shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as VAPOUR LABS considers unreasonable, it may, without liability on its part, terminate the contract.


These Terms and Conditions are governed by and construed in accordance with English law. The Courts of England shall have exclusive jurisdiction over any disputes arising out of these Terms. If you live outside the United Kingdom, English law shall apply only to the extent that English law shall not deprive you of any legal protection accorded in accordance with the law of the place where you are habitually resident (“Local Law”). In the event English law deprives you of any legal protection which is accorded to you under Local Law, then these terms shall be governed by Local Law and any dispute or claim arising out of or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts where you are habitually resident.